The WarrantyChainManagement.com community portal is now online. The goal of the community is to build an online resource representing a comprehensive source of information focused on the customer experience related to warranty, enhancements and specialty products and services.
These components significantly influence retention, acquisition and profitable revenue generation efforts in many different industries. The components include marketing, call center services, repair services, administration, reverse logistics, compliance & regulatory, underwriting, technology, business and data analytics and product development. These are critical elements in ensuring a useable and useful experience for the consumer while driving an increase in customer loyalty and lifetime value.
This site is designed specifically for professionals in the warranty, enhancement and specialty products or services industry.
